Official first steps
SAMU 192, UPA 24h, emergency room or hospital. The Ministry of Health lists these services under “where to seek help”.
Original text«Onde buscar ajuda: CAPS e Unidades Básicas de Saúde (Saúde da família, Postos e Centros de Saúde); UPA 24H, SAMU 192, Pronto Socorro; Hospitais; Centro de Valorização da Vida – 188 (ligação gratuita).»Unofficial translation«Where to seek help: CAPS and Basic Health Units (Family Health, health posts and centres); UPA 24H, SAMU 192, emergency rooms; hospitals; Centro de Valorização da Vida – 188 (free call).»CVV answers voluntarily and free of charge, in confidence, 24 hours a day, every day. Calls to 188, in partnership with SUS, are free from any landline or mobile.
Original text«A ligação para o CVV em parceria com o SUS, por meio do número 188, são gratuitas a partir de qualquer linha telefônica fixa ou celular.»Unofficial translation«Calls to CVV in partnership with SUS, via the number 188, are free from any landline or mobile.»According to the Ministry of Health, the Psychosocial Care Network (RAPS) offers full, free treatment, and Psychosocial Care Centres (CAPS) are the most appropriate places. Diagnosis is made by a specialist professional.
Original text«No âmbito do Sistema Único de Saúde (SUS), a Rede de Atenção Psicossocial (RAPS) está apta a oferecer, de forma integral e gratuita, todo tratamento, desde o diagnóstico até o tratamento medicamentoso. Os Centros de Atenção Psicossocial, um dos serviços que compõe a RAPS, são os locais mais indicados.»Unofficial translation«Within the Unified Health System (SUS), the Psychosocial Care Network (RAPS) is able to offer, fully and free of charge, all treatment, from diagnosis to medication. Psychosocial Care Centres, one of the services that make up RAPS, are the most appropriate places.»INSS temporary incapacity benefit is due to insured people who prove, in a medical examination, that they cannot work for more than 15 consecutive days. As a rule it requires 12 monthly contributions. Applications and rescheduling: Meu INSS or the 135 call centre.
Original text«O Auxílio por incapacidade temporária, antes conhecido como Auxílio-doença, é um benefício devido ao segurado do INSS que comprove, em perícia médica, estar incapacitado temporariamente para o trabalho ou sua atividade habitual por mais de 15 (quinze) dias consecutivos em decorrência de doença ou acidente.»Unofficial translation«Temporary incapacity benefit, formerly known as sickness benefit, is due to INSS-insured people who prove, in a medical examination, that they are temporarily unable to work or carry out their usual activity for more than 15 (fifteen) consecutive days due to illness or accident.»WHO describes it as an occupational phenomenon resulting from chronic workplace stress that has not been successfully managed. It does not classify it as a disease.
Original text«Burn-out is included in the 11th Revision of the International Classification of Diseases (ICD-11) as an occupational phenomenon. It is not classified as a medical condition.»