Two friends talk in a café

Lunval

When life weighs on you, at work, caring for someone, in grief or in loneliness: the official first steps, country by country, on one page.

Who it's for

It isn't only work

Lunval is for anyone who feels worn out, whatever the reason. We do no tests or diagnosis: we link to the official lines and services that exist for these situations.

A woman rests her head on her arm on a train journey

Life fatigue
When everything weighs on you at once and rest is no longer enough.

Two people's arms in an embrace

Caring for someone
When you care for an ill, older or dependent relative and there is nothing left for you.

Two people talk at a table, cups in hand

Grief
After losing someone, when the days are hard to get through.

A man sits alone on a bench in the fog

Loneliness and isolation
When you feel alone, even among people, or go days without talking to anyone.

A man sleeps at his desk beside his laptop

Work
When work wears you out. WHO calls it burn-out and ties it to the work context (see below).

Exhaustion at work · what WHO says

Burn-out is an occupational phenomenon

1

Official definition

WHO includes burn-out in ICD-11 as an occupational phenomenon. It is not classified as a medical condition. It refers only to the work context.

Original text«Burn-out is included in the 11th Revision of the International Classification of Diseases (ICD-11) as an occupational phenomenon. It is not classified as a medical condition.»
Original text«Burn-out is a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed. […] Burn-out refers specifically to phenomena in the occupational context and should not be applied to describe experiences in other areas of life.»
People with their arms around each other, seen from behind
Choose a country

Official first steps

Version 1: Portugal and Brazil pages. Checked on 11-11-2026 · valid until 09-02-2027.

Official lines verified in Spain and Chile

1

Spain: 024

Spanish Ministry of Health line for people with suicidal thoughts or at risk of suicidal behaviour, and for their families. In a life-threatening emergency, 112.

Original text«El 024 es un servicio de alcance nacional (accesible desde todo el territorio nacional), gratuito, confidencial y disponible las 24 horas del día, los 365 días del año.»
Unofficial translation«024 is a nationwide service (accessible throughout the country), free, confidential and available 24 hours a day, 365 days a year.»
2

Chile: *4141

Chilean Ministry of Health suicide prevention line, free, from mobile phones, 24 hours.

Original text«La línea de prevención del suicidio es gratuita y a través de ella, las personas que estén enfrentando una emergencia o crisis de salud mental asociada al suicidio, podrán contactarse con un psicólogo que los escuchará y ayudará de lunes a domingo, las 24 horas del día. Para eso deberán llamar desde celulares de cualquier compañía al *4141 cuando requieran asistencia.»
Unofficial translation«The suicide prevention line is free; through it, people facing an emergency or mental health crisis linked to suicide can reach a psychologist who will listen and help, Monday to Sunday, 24 hours a day. To do so, they should call *4141 from mobile phones on any network when they need help.»

Frequently asked questions

Can Lunval tell me if I have burn-out or depression?

No. We do no tests or diagnosis. Talk to a health professional; the official lines at the top and on the country pages are a first step.

I feel lonely. Is this for me too?

Yes. Loneliness and isolation are exhausting. The psychological support lines on the country pages are open to anyone, not only people with work problems.

What if I am in danger now?

Use the numbers at the top of the page: 112 in the European Union, or your country's emergency number.

Does Lunval keep my data?

No. There are no forms, accounts, cookies or analytics.

Other countries

112 is the European emergency number. In other countries, including Guatemala, call your local emergency number: in this check we could not confirm a Guatemalan crisis line on a government source, so we do not show one.