An older man reads alone on a bench by a lake
Official first steps

Portugal

Checked on 11-11-2026 · valid until 09-02-2027

1

If you are in danger now

Call 112, the European emergency number.

Original text«O 112 é o número de telefone de emergência único europeu, disponível em toda a União Europeia.»
Unofficial translation«112 is the single European emergency telephone number, available throughout the European Union.»
2

Psychological counselling by phone

SNS 24 has psychological counselling built into the 808 24 24 24 line, available 24 hours a day, every day.

Original text«O serviço de aconselhamento psicológico está disponível 24 horas por dia, sete dias por semana, e está integrado na linha telefónica do SNS 24, através do 808 24 24 24.»
Unofficial translation«The psychological counselling service is available 24 hours a day, seven days a week, and is integrated into the SNS 24 phone line, via 808 24 24 24.»
3

Health triage and referral

The SNS 24 line provides triage, advice and referral when you are ill.

Original text«A Linha Saúde 24 assegura triagem, aconselhamento e encaminhamento em situações de doença.»
Unofficial translation«The Saúde 24 line provides triage, advice and referral in situations of illness.»
4

If a doctor signs you off work

Sickness benefit is paid automatically to people who hold a Temporary Incapacity Certificate (CIT) issued by a doctor and who pay Portuguese social security contributions. Check who is eligible on the official page.

Original text«O pagamento do subsídio de doença é automático para quem tem um Certificado de Incapacidade Temporária (CIT), também conhecido como baixa médica, passado por um médico.»
Unofficial translation«Sickness benefit is paid automatically to anyone with a Temporary Incapacity Certificate (CIT), also known as a medical sick note, issued by a doctor.»
5

What burn-out is, according to WHO

WHO describes it as an occupational phenomenon resulting from chronic workplace stress that has not been successfully managed. It does not classify it as a disease.

Original text«Burn-out is included in the 11th Revision of the International Classification of Diseases (ICD-11) as an occupational phenomenon. It is not classified as a medical condition.»

Checked on 11-11-2026.